Pairfully Privacy Policy

1. Information we collect

• Account details such as your email address, name, phone number, and profile information.
• Preference data such as age range, preferred gender, preferred location, interests, and matching signals.
• Verification data needed for identity checks, including legal name, date of birth, and NIN-related verification results.
• Payment and operational data such as payment references, match requests, date planning actions, and support history.

2. How we use your data

• To create and maintain your account.
• To verify identity, reduce fraud, and keep the matching pool safer.
• To process payments, manage match requests, and support date coordination.
• To send product, support, and match-related communications by email and optional channels such as WhatsApp.

3. What we share

• We share data with service providers that help run Pairfully, including payment, verification, email, hosting, and monitoring providers.
• We only share match contact details when the product flow calls for it, such as shortly before a confirmed date.
• We may share limited data if required by law, to investigate fraud, or to protect the safety of users and the platform.

4. Retention

We retain account, payment, verification, and operational records for as long as needed to provide the service, comply with legal obligations, resolve disputes, and protect the platform from abuse.

5. Your choices

• You can update most profile and preference information from your account settings.
• Some verified identity fields may be locked after KYC begins or is approved.
• You can request account deactivation or deletion from settings, subject to operational and legal limits.

6. Contact

Questions about this policy can be sent to james@pairfully.com.